Passengers on Brighton & Hove and Metrobus’ busesĀ nowĀ have faster, more reliable Wi-Fi across the busĀ company’sĀ 436Ā connected buses.Ā Ā The bus company has teamed up with Wi-Fi traffic specialistĀ RebelRoamĀ toĀ dramatically reduceĀ the amount of dataĀ passengers use when they go online, so thatĀ fewer passengers will reach their session limitsĀ while they’re on the bus.
RebelRoamĀ does this by:
- Locking down the resolution of social media, YouTube and other streaming sites to standard definition, so viewing is smoother and much less data is used.
- Advanced filtering, which stops background syncing when passengers connect to the bus company’s Wi-Fi. This makes Wi-Fi faster and shrinks data consumption.
Brighton & Hove and Metrobus’Ā Head of Customer Experience Luke Taylor-Sales said:Ā “Our free Wi-Fi is alreadyĀ veryĀ popular withĀ ourĀ customers. There are around 12,000 successful sessions every day on our buses, which shows how much customers value it.Ā However,Ā its popularity hasĀ put pressure on both bandwidth and speed,Ā whichĀ can affect the service passengers get.Ā
“We know how frustrating it can be when the Wi-Fi on the bus feelsĀ a bitĀ clunky. We’ve listened to our customersĀ and we’ve found a practical solution throughĀ RebelRoamto giveĀ peopleĀ a hassle-free Wi-Fi experience on our buses.”
Brighton & Hove Bus & Coach Company is one company comprised of three brands: Metrobus, Brighton & Hove Buses and Spirit of Sussex coaches, and aĀ wholly-ownedĀ subsidiary of Go-Ahead Group. They operate 436 buses over 75 routes across Kent, Surrey, Sussex and Brighton & Hove and carried 67.5 million passenger journeys between June 2018 and June 2019, the highest number of passenger journeys in the UK per head of the population outside London.
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