Local people are being asked for their views on Brighton & Hove’s highways and transport services as part of a national survey – covering everything from the condition of roads and footpaths to the quality of cycling facilities.
A questionnaire will be sent to a random sample of around 6,000 of the city’s residents. Their answers will be compared with views of other members of the public across England and Scotland. Results from the National Highways and Transport public satisfaction survey will be published in October.
Brighton & Hove City Council is one of more than 100 Local Authorities to sign up to the survey that will ask the same questions to all residents, whether they live in Brighton & Hove, Bradford or Bournemouth.
The survey, in its 10th year, is the largest collaboration between councils in the country, offering the opportunity to compare results, share in best practice and identify opportunities to work together. It will provide valuable information about how the council is performing and gives residents the opportunity to say which services they think the council should prioritise and improve.
Councillor Gill Mitchell, chair of Brighton & Hove’s environment, transport and sustainability committee, said: “We would encourage everyone who receives one of these surveys to complete it. The national survey will enable us to identify areas of best practice and spot national, regional and local trends. The intention is not to create league tables, but to improve our understanding of customers’ views and work to deliver the most satisfactory and efficient outcomes for local residents.”
Residents receiving the questionnaire can also complete the survey online if they prefer – a short URL link will be printed on the front of the questionnaire and they will need to enter the provided code.